Introduction
This Privacy Policy describes how Video Ocean ("Video Ocean", "we", "us", or "our") collects, uses, stores, and protects personal data when you access or use our website and web-based applications (collectively, the "Service"). By using the Service, you agree to the practices described in this Privacy Policy.
Information We Collect
1. Information You Provide
We may collect information that you voluntarily provide, including:
- Account and Contact Information: Email address, name, and company name.
- Service Input Data: Public video links (e.g., YouTube or TikTok URLs) and text prompts, instructions, or parameters.
- Billing and Payment: Billing address, invoice details, and transaction records. Payment card details are processed directly by Stripe and are not stored by Video Ocean.
- Communications: Support requests or feedback provided during interactions with us.
2. Information Generated Through Use
When you use the Service, we may process:
- Technical analysis data derived from submitted video links.
- AI-generated outputs, including generated videos.
- Usage metadata related to your interactions with the Service.
3. Automatically Collected Information
We automatically collect limited technical information:
- IP address, browser type, device information, and operating system.
- Log data and timestamps.
- Cookies or similar technologies used for essential functionality and analytics.
How We Use Information
We use the collected information for the following purposes:
- Providing, operating, and maintaining the Service.
- Processing video analysis and generating AI outputs.
- Creating and managing user accounts.
- Sending service-related communications (notices, updates, security alerts, billing).
- Improving and developing the Service .
- Monitoring performance, security, and stability.
Video Content Processing
When you submit a publicly accessible video link:
- We may temporarily download or cache the referenced video solely for analysis and processing.
- We do not make such videos publicly available through the Service.
- We do not redistribute or republish the original video content.
- We retain data only as long as necessary to provide the Service and comply with legal obligations.
Data Sharing and Confidentiality
We do not sell personal data. We share information only with:
- Trusted Service Providers: Third-party providers (hosting, analytics, Stripe, Resend) subject to confidentiality obligations.
- Legal Compliance: When required by law or to protect our rights and security.
Your Rights
Depending on your location, you may have rights to:
- Access, correct, or request deletion of your personal data.
- Object to or restrict certain processing.
- Request data portability.
Cookie Policy
We use cookies to improve your experience.The types of cookies we use include Necessary (authentication), Analytics (Google/Plausible/Baidu), and Advertising (Google AdSense).
Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data collection, we will promptly take steps to delete it.
International Data Transfers
Video Ocean operates globally. Your information may be processed in jurisdictions outside your country of residence, subject to applicable data protection laws.
Contact Us
For questions or requests regarding this Privacy Policy, please contact: